Your landline telephone may have once been a prominent part of your business’ communication infrastructure, but chances are that it’s fallen on hard times since you last used it. In fact, you might be surprised to find that there are quite a few arguments against using a landline for your organization’s phone system, especially with more modern tools eclipsing it in usefulness.
Here are four reasons why you might reconsider your business’s landline telephone setup.
Chances are that your office was designed to handle a certain number of employees at any given time. As such, there are phone lines wired across your office for those employees… But what happens when your business starts to grow? Adding new phone lines might require changes to your office setup and perhaps even construction, which is something that can be both timely and costly. In other words, you want a telephone solution that doesn’t rely on messing with pre-existing infrastructure in order to be effective.
When you use a landline in your office, your employees are essentially tethered to their desks in order to answer the phone. This is the exact opposite of what needs to happen in the modern office. Employees should be able to answer their phones and stay in touch with their coworkers even while out of the office, and especially while on the road for business trips.
Many businesses and consumers overpay for their landline telephone solutions, as they are often bundled together with other services that are not necessarily used. One key example of this is cable television being bundled with phone service. You need a solution that lets you customize it to suit the specific needs of your business, not what the provider thinks you need in order to be successful.
Why bother with landlines when other (better) technology solutions are available? Using outdated technology is a surefire way to fall behind your competitors and lose ground in the long run. One way you can ditch the landline is by implementing a Voice over IP solution that utilizes existing infrastructure (your Internet) rather than running new lines all over your office. Plus, VoIP can be used on desktops, laptops, and smartphones, making it much more flexible and, by extension, useful.
R&L IT & Telecom Consultants can help outfit your organization with the latest technology solutions that are designed to improve operations. These solutions are most effective when they are tailored to fit the needs of your business. To learn more about how we can help your organization thrive, reach out to us at (718) 685-2959.